(03)

Experience

Master in UX | Web & UX Strategy | User Research | Information Architecture | Insights | Data Analysis | Salesforce Marketing Cloud

Web Design & Development

Senior UX/UI Designer ​

Promoted to current role to oversee website design, usability, and compliance. Led contractors on acquisition campaigns that increased customer enrollment. Improved site performance through user research, testing, analytics, and heatmap insights.

Website Design + Email Marketing

UX/UI Designer ​

Developed customer-focused communication templates that increased email open rates by 8%. Led website migrations with IT to improve content delivery and strengthen the digital brand.

(03)

Experience

Master in UX | Web & UX Strategy | User Research | Information Architecture | Insights | Data Analysis | Salesforce Marketing Cloud

Web Design & Development

Senior UX/UI Designer ​

Promoted to current role to oversee website design, usability, and compliance. Led contractors on acquisition campaigns that increased customer enrollment. Improved site performance through user research, testing, analytics, and heatmap insights.

Website Design + Email Marketing

UX/UI Designer ​

Developed customer-focused communication templates that increased email open rates by 8%. Led website migrations with IT to improve content delivery and strengthen the digital brand.